How long will my repair take?
Smartphones: Most iPhone and Android (Samsung, Pixel, Motorola, etc) screen replacements are done in under an hour if parts are in stock but often same day even if we have to special order!
Tablets (iPad, Galaxy Tab, etc.): These usually require up to 24-36 hours, depending on parts availability.
Laptops (MacBooks, Windows PCs): Many computer repairs are done within 1-2 days depending on part availability, but repairs requiring special parts or an additional skill set like microsoldering may take longer.
Gaming consoles & custom gaming PCs: These typically take same or next day for the most common issues (HDMI Repair), though complex issues like liquid damage or power supply failures could extend that estimate.
How can I access information on a broken phone?
In a lot of cases this is very difficult. If you can’t see the display or use the touch screen (digitizer) we might be able to assist you in recovering your precious data. We use some of the most sophisticated processes to access data or repair the phone.
Why are repairs getting more expensive?
Repairs used to be cheaper, especially back when phones were simpler and parts were everywhere. These days, newer phones are way more complicated. You’ve got glued-down glass, fingerprint sensors, OLED displays, Face ID, and a bunch of stuff crammed into a tiny space. Plus, getting high-quality parts — especially genuine ones — costs more than it used to. We always try to keep our pricing fair, but yeah, the tech has leveled up… and so has the cost to fix it.
Do you have screen protectors?
We do, you can learn all about them here!
We sell a product called ProtectionPro, a cut-on-demand film, which has been used on car windshields for years to protect your phones, tablets, laptops and other electronics. We can install it on 1000s of devices!
Here are some examples of devices that we install it on frequently.
📱 Smartphones
iPhone 15 / 15 Pro / 15 Pro Max
iPhone SE (2nd & 3rd Gen)
Samsung Galaxy S24 / S23 / S22 series
Samsung Galaxy Z Flip / Z Fold series
Google Pixel 8 / 7 / 6 series
OnePlus 11 / 12 / Nord series
Motorola Razr / Moto G Power / Edge+
📲 Tablets
iPad Pro 11″ / 12.9″
iPad Air (All gens)
iPad Mini (Especially popular for kids)
Samsung Galaxy Tab S8 / S9 / A8
Amazon Fire HD Tablets
💻 Laptops
MacBook Air / MacBook Pro (13″, 14″, 16″)
Microsoft Surface Laptop / Surface Pro
Chromebooks (various brands like Acer, HP, Lenovo)
Gaming laptops like ASUS ROG & Alienware
🎮 Game Consoles & Handhelds
Nintendo Switch / Switch OLED / Switch Lite
Steam Deck
PlayStation Portal
Xbox and PlayStation controllers (for scratch protection)
⌚️ Watches & Wearables
Apple Watch (All sizes & series)
Samsung Galaxy Watch
Garmin & Fitbit models
🎧 Other Devices
Headphone touch surfaces (like AirPods Max)
DJ equipment screens
Smart home devices like Nest displays and Amazon Echo Show
E-readers like Kindle Paperwhite
What happened to my battery when it failed?
Batteries don’t usually die all at once — they wear out over time. Inside your phone (or tablet, laptop, etc.), the battery is made up of chemical cells, and every time you charge and use it, those cells break down just a little. After enough cycles, it just can’t hold power like it used to. Sometimes it’ll drain super fast, sometimes it’ll swell up (which can push on your screen or MacBook trackpad), or it might just stop charging altogether. Basically, it gave you all it had — and now it’s done. If you want more detail, feel free to drop by and ask us about battery failure!
Why should we choose ScreenFixing?
Phone repair is something that you don’t want to trust to just anyone, especially if you haven’t been backing up your device. Our employees are well trained and have years of phone and tablet, as well as other electronics experience. They will handle your phone with the utmost care and provide you with a complete repair, meaning no missing screws, no missing shields, and no damage to the phone as a result of their work. In the arena of small electronics, you almost always get what you pay for…
Another place is quoting me way less for a screen repair, why is that?
Great question. In most cases, it comes down to the quality of the parts and how the shop runs their business. For example, if you have an iPhone with an OLED display — which gives you deep blacks, vibrant colors, and better battery efficiency — some shops will slap on a cheaper LCD screen just to keep the price low. It’ll “work,” but the screen won’t look or feel the same, it might drain your battery faster, and it could even cause issues with touch sensitivity or Face ID over time.
We don’t roll like that. We let you know exactly what kind of part we’re using — whether it’s premium aftermarket or original OLED — and we install it with care. We also back it with a real warranty. And just so you know, part of why our prices are a little higher is because we actually pay our staff a living wage and offer health, vision, and dental insurance. We’re here to do things the right way — for your phone and for our people.
Will I lose my data on a Screen replacement?
Most screen repairs come with the safety of knowing your data will be safe. If you are concerned about data we always advise backing up the phone prior to any work being done with it. If you need more information about backing up and how to secure your data, feel free to contact us.
What type of screens do you use?
This is a great question and one we get frequently. The quality of screens available on the market, especially for iDevices, vary drastically. For instance, you can have an aftermarket LCD with aftermarket glass made by one of a few different companies. You can have original pulls, meaning they came off working phones. You could have original OEM refurbished screens, which has historically been the most common type of screen used in our repair company. These screens have an original LCD and very high quality glass refurbished to the manufacturers specifications. We will always use the highest grade of screen available in the market to repair your phone. We offer multiple qualities but with us it will always be the best available in that tier and come with our famous warranty.
Do you perform microsoldering?
We do perform microsoldering repairs from “touch disease” to backlights that have failed. We can help you just as we help other businesses in the Atlanta and Southeast areas recover from accidental damage. Other cell phone repair shops near you might not be able to access these complicated repairs.
What about my water damage?
Seldom do we repair a water damaged phone for the sake of the phone, as you will likely have issues down the road. That said, we take each phone as a case by case basis and review them for repairability. If you haven’t been backing up and your data is of importance, we have the ability to use incredibly awesome equipment to identify problems and potentially retrieve data.
Do you offer a warranty?
We offer a lifetime warranty on all display repairs. This covers you against manufacturing defects, but not accidental damage. Batteries, consumables, and other microsoldering repairs have variable warranties.
Do you only repair Apple Devices?
Our technicians are trained to handle almost anything you throw at them. Android devices are more than welcome in our store! Call or text us for quotes or if you have any questions.
I don’t live in Atlanta, can I mail my phone to you?
Absolutely, just contact us and let us know that you plan to ship it in, we will get a bit of info from you and provide you with mailing instructions. This is a great option if you don’t have a cell phone repair shop near you.
Cracked iPad display - What are my options?
We can help you out, pretty much no matter what the issue if you need tablet repair near you! If you have a broken display on your tablet, feel free to bring it in and let us see how we can help. Most tablets and iPads are reasonably priced, so bring them in!
Can you repair my broken laptop screen?
Of course! We would be glad to review any screen related damage and make sure you are estimated with a fair price and a reasonable turnaround time. Laptop screens for PCs typically range from $109 to $229 but can be more. Mac laptop screens range from around $100 to upwards of $700 depending on the model, so we highly recommend you bring your device in for us to identify and source the correct parts.
Will you do virus removal?
Yes, we run a full scan of thousands of types of malware as well hardware issues and complete updates to computers. We will insure that the system is running clean when it leaves our store. Sometimes, things are bad, and your operating system may need to be reinstalled. But don’t worry we do all types of computer repairs!
Can you replace a HDD with an SSD?
We certainly can upgrade your computer with an SSD to improve speed and performance as well increase stability. Add RAM to that order and get even more of a performance boost.
Will my device still be water resistant after the repair?
When your device was new, it had a factory seal that helped protect against water — but once we open it to repair something, that seal is broken. We do our best to reseal it with factory strength adhesive (when available) and tools, but it won’t have the same level of water resistance it originally did. Even Apple makes it clear: water resistance isn’t permanent and can wear down over time — whether the device is repaired or not.
And just so you know, if your phone was cracked or damaged before the repair, it already wasn’t keeping water out.
When it comes to device repairs, we handle a lot of different issues. If these Frequently Asked Questions don’t address your concerns, feel free to contact us.